The Psychological Factor

The past week saw the entire world commemorating the first anniversary of the collapse of a financial giant and the subsequent domino effect it had on the leading financial institutions in the world. On this occasion I cannot help but recall a quote from a movie which said "There is no true way of forgetting something than by commemorating it".

I read through scores and scores of articles in hopes of finding out what triggered the global financial crisis. I read through written works of financial scholars, Op-eds by economists, even personal accounts from those who were in the middle of all the action. But none of them could boldy point out the culprit behind it all.

Even President Obama's speech failed to pin point the major factor behind the global financial crisis, a crisis of a magnitude unseen since the days of the Great Depression.

Do not misunderstand me. It is not that I am unaware of the sea of explanations offered - the lack of regulations, the government's inability to step in at the right time, "the too big to fall" myths, the complex financial instruments, the bubble to burst theories etc etc.

However I stand by one rule. If we truly knew what caused this entire mess , we would have fixed it by now.


They say: "Unfortunately, there are some in the financial industry who are misreading this moment. Instead of learning the lessons of Lehman and the crisis from which we're still recovering, they're choosing to ignore those lessons." - President Obama


I say: Thats precisely the point Mr President. The mere reason why no body has tried learning any lessons from the Lehman debacle is because no body is clear yet as to what the mistake actually was.

I will not be working my head over something, even the financial geniuses of the world couldn't discern. However in light of the morass of views presented in the last one week, I will present an alternate perspective, one that is shorn of all complexities. One that in its simplest form can be considered a satire on all the explanations being poured forth.


The Psychological Factor

Last year at around the same time, as the world leaders rushed to find a comprehensive solution for the financial turmoil, a parallel set of people were busy figuring out what caused the financial epidemic . The erudite bunch tried to pin the blame on everything from complicated financial models to poor government regulation.

However, as a layman, I wondered whether we should have holded discussions on the so called complex financial instruments or instead invested time in studying the psyche of an investor. In effect what we saw was nothing but the world gripped by a confidence crisis spreading like a virus from the investors in Wall Street to the ones in Dalal Street.

Although the miscalculations of the self-obfuscated financial instruments were to blame, the financial tsunami that pervaded through the world and wrought havoc in various economies had more to do with the diffidence among the investors.

Mental resilience as a security

In the future perhaps, banks won’t just hire analysts and 'quants' to evaluate their risk models and investment strategies. Perhaps they could do with a little help from psychologists who could study the patterns of responses among their clients during financial duress. We might get to see banks using the measure of an investor’s confidence as a security as against a property worth monetary value. Who knows we might even see counseling sessions for those who are quick to sell off their securities on the smallest impulse.

It is indeed a farce to think that the world's financial stability depends on a person's mental attitude. It is even worse that markets in developing nations crash because FIIs have their moments of pessimism.

Complex algorithms

But what could trump the irony of this situation. What could be even more of a travesty than the above mentioned economic models which are based on people's feelings? As the world looks towards the banks and financial behemoths for detailed explanations as to what their complex models entailed, the banks have held their hands up in defeat, claiming even they don’t fully understand the monster that they have created. How then, did the bank heads, who sanctioned these risk models feel secure enough to let them control the market?

Stock options are based on the Black-Scholes model. This model states that stock price movement can be equated to the random movements of particles suspended in a liquid. However, such models when applied to finance study the aggregate actions of people. Ergo, it becomes a study of the collective psyche of people.

Meanwhile, banks aren't the only ones relying on complex computer algorithms. Climate models have long been using the same modeling systems that were put to use at Wall Street. Despite being touted as the next victims of computational models, climate models are seen as being less prone to such fallacies, since their models are not based on people's underlying confidence in CO2 molecules.


New breed of employees

In the future we may see banks recruiting a new breed of employees, who along with their respective degrees hold an additional degree in psychology so that they can complement the inadequacies that are inherent in the present risk models and study exactly how the mind of an investor works.

So at the end of the day as nations point fingers at each other, a layman, who had no part to play in instigating this crisis, wonders what it was that went wrong. How much of the blame has to be borne by the mathematicians and physicists who gave birth to these computational models?

What's the moral of the day? Computers are only as good as the programs they are fed. The human mind, however, can be far more complex and much more difficult to comprehend as evidenced from last years financial maelstrom.

Oh no! What has the fruit company done now?

When Steve Jobs returned to his job after recuperating from his surgeries, everyone breathed a sigh of relief. And rightly so, after all there is no Apple without Steve Jobs. But over the last one month I was startled to find that people's sympathies for the innovative genius had wilted away.

Some people are even dubbing Apple the next Microsoft and Steve Jobs the next Bill Gates. One of the causes for this reaction was Apple rejecting Google's Voice Application entry into its app store which Google had submitted for Apple's formal approval.

Since due to my hectic life, I have been cut off from whats been happening in the tech world, I only got to read more on this from a blog. As I read on, I felt there was something funny about how the author was trying really hard to prove a collusion between AT&T and Apple and to conclude that Apple was becoming the monopolistic dark force that Microsoft once was.

After I was done reading several similar blogs, it was quite evident from the posts and the related comments that it was now less of a competitive rivalry between Apple and Google and more of a war between Apple loyalists and, well, those who weren't too happy with the company's recent policies.

I am going to highlight some of the key points brought up in some of the blogs and then follow it up with my thoughts.

They say: "Apple can exercise total control over the applications people can download and use for their iPhones. Imagine if Microsoft vetted every application written for Windows. That’s exactly what Apple is doing for the iPhone"


I say: If you're my tenant I may let you refurnish my place, but I ain't gonna let you restructure it by tearing down the walls

Allowing someone to use an app on an operating system that I developed is not the same as allowing someone to add their app to a collection of software that I have approved for use on my operating system.

Because in the latter case I would be formally liable to provide support and maintenance to the user in case the system crashes due to malfunctioning of the app. What I am trying to say is that when Apple takes in an application into its app store, it is liable to take care of any downgrading in performance while the app operates on the IPhone, hence why Apple takes so much trouble in vetting each and every one of the 16000 apps it gets for approval. That is to provide the user with a smooth and hassle free experience.

It is always difficult to explain the same concept to an end user and a developer and expect them both to react in the same way.

For example, a developer may find it irksome to accept the fact that an app submitted by a him or a fellow developer to Apple's app store got rejected on account of duplicity of functionality. However, an end user might prefer Apple's current policy since they wouldn't have to search through thousands of unnecessary applications which all offer the same functionality.

So naturally you would get two view points. And one of them would not necessarily be happy

They say: "Apple is destroying MP3 player innovation through anti-competitive practices. There is no technical reason why the iTunes ecosystem shouldn’t allow the ability to sync with any MP3 player "

I say: You don't like the food at my restaurant? Go eat somewhere else.

Its amazing how people whine and cry over every glib affair. ITunes was a proprietary software developed by Apple from scratch. If it chooses to not create adaptable versions for other people's hardware, its their legal right to do so. They are not limiting a user's choice, since there are plenty of alternatives available for the users to choose from. Plus IPhones and IPods actually lets you download music onto your phone through other means, unlike Microsoft's Zune which does not work with any operating system other than Windows.

They say: "Apple took Google’s innovative and absurdly priced phone offering, Google Voice, out of the App Store and is currently being investigated by the FCC for this action."

I say: Wait till all the facts are out.

Its classic practice to label someone the villain. Yes the circumstances look spurious. The FCC has asked all three of the parties involved, including AT&T and Google to offer explanations, which means Apple's not the sole perpetrator here.

However since Google itself took the initiative to develop a workaround(by developing a web based app that can run on IPhone's web browser) things look like they wont get too worse for Apple.


The above post might make me look like an Apple fangirl. And I don't mind being called one either. Apple has always been at the forefront of innovation. The reason why consumers stick with Apple's products is because it gives them an experience that they don't get from any other product.

And if Steve Jobs did ever try and monopolize the market like Bill Gates did, he would have ruled the planet. But seeing how Apple currently owns only 10% of the PC and mobile markets, its pretty obvious that they are more inclined to taking good care of their end users than burning their competitors down to the ground.

Who am I?

Welcome to my umpteenth blog. Hopefully, unlike my previous ones, I won't be abandoning this midway.


I am in my early twenties, just a heads up in case someone thinks I'm too smart. And I am an electronics engineer who works as a programmer, in case someone thinks I'm too dumb. I live life on a whim, twisting and turning from the shackles of permanency. Change is imperative to someone like me. Hence I don't have any tattoos, edit more than I write and have no favorites in life.


This will not be a personal blog in any sense. It will however be a catharsis of all opinions framed during the week on various issues ranging from socio-political to technology related. Occasionally I might even write about Trent Reznor, mostly just as excuse to have his picture on my blog :P

 
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